Over 70 Arrested as NCCIA Raids Alleged Fraud Call Centre in Karachi

The National Cyber Crime Investigation Agency (NCCIA) Karachi has raided an alleged illegal call centre in PECHS Block 6 and detained more than 70 people suspected of being involved in an international fraud network targeting foreign nationals.

According to NCCIA officials, the operation was conducted following several days of surveillance and technical monitoring of the suspected facility. Investigators believe the call centre was operating under the appearance of a legitimate customer service or business process outsourcing setup while allegedly being used for fraudulent activities.

Additional Director NCCIA Karachi Tariq Nawaz supervised the operation and confirmed that the raid took place in PECHS Block 6. More than 70 individuals were taken into custody, with investigators questioning them to establish their alleged roles in the operation.

Officials said those detained included alleged owners, agents, super agents and closers. Investigators are examining whether the individuals were working as part of an organised network designed to contact and deceive people abroad.

According to the preliminary investigation, suspects allegedly used cold calling and impersonation techniques to approach potential victims. They reportedly presented themselves as representatives of legitimate organisations or customer service operations in an attempt to gain the confidence of foreign nationals and obtain money or sensitive information.

The NCCIA is also examining the digital infrastructure allegedly used by the operation. Computers, headsets, calling scripts, data sheets and other materials were reportedly recovered from the premises.

The seized electronic devices and documents are being subjected to forensic examination. Investigators are attempting to determine how the alleged operation was organised and whether it had connections with individuals or entities outside Pakistan.

Officials are also examining financial records and transactions to trace any alleged money trail. Bank accounts, digital payment channels and other financial arrangements may be reviewed as investigators attempt to establish how funds were allegedly received or transferred.

The investigation has also been expanded to identify the owners or controllers of the property where the alleged call centre was operating. Officials are looking into possible facilitators who may have helped the suspected network operate.

The raid forms part of the NCCIA’s ongoing efforts to investigate cybercrime and alleged online fraud activities targeting people in Pakistan and other countries.

The allegations remain subject to investigation. Further legal action against the detained individuals will depend on the evidence recovered, including the results of forensic examinations and the findings of the ongoing inquiry.

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