Pakistan Single Window Introduces Remote Biometric Verification via PakID

Pakistan Single Window (PSW) has introduced a remote biometric verification facility through the National Database and Registration Authority’s (Nadra) PakID mobile application, allowing eligible users to complete the mandatory verification process through their smartphones.

The new facility removes the need for users to physically visit a Nadra e-Sahulat Centre for biometric verification linked to PSW services. Users can now complete the process remotely while subscribing to PSW, renewing their subscription or updating their profiles, subject to Nadra’s applicable verification requirements.

Previously, PSW users were required to visit an e-Sahulat Centre in person to complete biometric verification. The integration with the PakID application provides an additional digital option for eligible users and simplifies the verification process.

The facility is particularly relevant for overseas Pakistanis involved in trade-related activities in the country. They can complete their required PSW biometric verification remotely from abroad, reducing the need to travel to Pakistan solely for this process.

During the transition period, both verification options will remain available. Users can either complete biometric verification through the PakID mobile application or continue visiting Nadra’s e-Sahulat Centres.

PSW Chief Executive Officer Syed Aftab Haider said the integration was introduced to respond to the needs of users in Pakistan and overseas. He said remote biometric verification would remove another physical step from the onboarding process and make the PSW user journey more convenient and accessible.

According to PSW, the new arrangement removes the only mandatory physical visit previously required during the subscription process. Eligible users can therefore complete the PSW subscription procedure digitally, subject to the applicable verification requirements.

The initiative is part of PSW’s broader efforts to expand digital services, simplify procedures and improve accessibility for businesses and traders. The remote verification facility is also expected to reduce administrative requirements for overseas Pakistanis using Pakistan’s trade-related digital services.